Cleaning Experts for Transactional and Printing Devices
KICTeam is the world leading expert in technical cleaning with a focus on transactional devices. We design, manufacture and educate the market on cleaning regimes and disposable tools which increase device efficiency and ultimately improve the customer experience while reducing maintenance costs.
We work with users to understand their problems, analyze their operation and device portfolio and recommend the right program to reduce device errors and failures. Our proprietary Waffletechnology® cleaning tools, in conjunction with our application specific Envanish™ solutions, are the foremost products approved by OEMs to ensure the productivity and extended life of their technology.
The Importance of Cleaning
In today’s world, everyone depends on their technology to transact with and service their customers. Any device that does not work properly will slow down or prevent them from doing business. And they lose time and money. Studies have proven that, often, devices aren’t broken, they’re just dirty.
The Link between Dirt and Dysfunction
Dirt, grime and environmental impurities build up in pathways and on sensors, lenses, belts, rollers and sensitive friction and landing pins (EMV) cause high rates of transaction failures, jams, errors, and misreads. The simplest, most cost effective way to correct this is cleaning. In field testing, regular cleaning and maintenance has been shown to reduce device downtime and repeated service calls. Clean, functional equipment is known to aid with these business consequences:
- Fallback penalties
- Chargebacks
- Poor transaction speed
- Reduced or halted device performance
- Service costs
- Elevated processing fees
- Device replacements
- Falling customer retention and loyalty
Our products remove dirt, dust, oils and other contaminants from a wide range of devices better, faster and easier than any other method.
What is Waffletechnology®?
Waffletechnology® (patented in US, Canada and Australia) cleaning cards dramatically outperform flat cleaning cards. Our unique cleaning card design allows anyone to easily and safely maintain devices without opening the equipment or damaging critical sensors. We strategically place spring loaded waffles on our cards, specific to a device or OEM, to reach and safely add pressure to lenses or sensors, effectively cleaning them. The waffles caress the contacts and apply a cleaning solution, then wipe off the solution and dirt, leaving them clean and in working order.
