Frequently Asked Questions

What are cleaning cards?

Cleaning cards are disposable products designed to clean the interior contact points of electronic devices that facilitate or produce data or information transactions. They remove dirt, dust, oils and other contaminants in a safe, efficient manner. Cleaning cards are used to ensure overall device efficiency and for preventing expensive maintenance and replacement costs by eliminating or minimizing failed transactions.

Why use a Waffletechnology® cleaning card?

Through their unique, patented design, Waffletechnology® cleaning cards achieve a level of clean that is unmatched. Using Waffletechnology® cleaning cards allows the user to achieve a more advanced clean, while actually decreasing cleaning frequency, which saves time and money.

How does a Waffletechnology® cleaning card differ from the regular flat cleaning card I am currently using?

Unlike flat cleaning cards, Waffletechnology® cleaning cards use flexible, raised cleaning platforms on both the top and bottom surfaces. These raised platforms, due to their shape and flexibility, access critical components that flat cards cannot touch. These cleaning platforms are spring loaded, radically increasing the pressure applied throughout the cleaning process. In some devices, the recessed sensors and the rounded optical lenses can only be thoroughly cleaned by Waffletechnology® cleaning cards.

How often should I clean my equipment?

Usage rate and the external environment determine are the key factors to how often equipment should be cleaned. For external / high use terminals, daily cleaning is recommended. For internal / lighter use applications, weekly cleaning should be sufficient. Users should analyze the results of each cleaning process and create a cleaning regimen based on the amount of dirt and debris removed after each clean. Check our Best Practices for actual equipment recommendations.

Can I use the card more than once?

Typically, you should not use a card more than once. Dirt and debris that is removed from a piece of equipment can contaminate a device should it be reintroduced. Never re-use a card that is significantly dirty from the first cleaning process. If a cleaning card looks quite clean after the initial use, it can be reused on the same device to loosen built up dirt. To achieve the best clean of an extremely dirty piece of equipment, use new cards until there is minimal or no dirt remaining.

How do the prices of Waffletechnology® cleaning cards compare to traditional flat cards?

Due to the dramatic increase in performance and function, Waffletechnology® cleaning cards tend to be more expensive than traditional flat cards. However, the potential to decrease cleaning frequency by using Waffletechnology® cleaning cards can result in a net savings on cleaning card spending.

Where can I buy Waffletechnology® cleaning cards and what do they cost?

Waffletechnology® cleaning cards are widely distributed and can be purchased from hundreds of authorized dealers, distributors and OEMs. Please contact your consumable products supplier or equipment manufacturer. If they do not carry Waffletechnology® cleaning cards, request that they add it to their line. Your supplier will provide you with pricing information. (<>Contact us to be directed to an authorized distributor)

What is the shelf life of Waffletechnology® cards and your other cleaning products?

KICTeam guarantees a shelf life for all pouched products, pens, and swabs of 24 months from date of manufacturing provided the product is stored at room temperature.

What equipment can I use Waffletechnology® cleaning cards on?

Waffletechnology® is incorporated into cleaning cards for dozens of applications; the products available on the market that use this technology clean mechanisms such as:

Are Waffletechnology® cleaning cards endorsed by the equipment manufacturers?

Waffletechnology® has vigorous support and endorsement from numerous major original equipment manufacturers. (<>see our endorsement page) Waffletechnology® cleaning cards are the most widely endorsed technical cleaning products on the market today.

Are Waffletechnology® cleaning cards customized for special applications?

Yes, they can be. The locations of sensors and optical lenses vary depending on the manufacturer and style of the equipment. Generic Waffletechnology® cards provide a quality clean for most types of machines. Custom Waffletechnology® cleaning cards are developed specifically for a manufacture’s device because the location and characteristics of the cleaning platforms are based on the specific requirements of the equipment.

How does Waffletechnology® Work?

The concept behind Waffletechnology® is very simple: achieve complete access to critical components within the equipment. Because optical lenses are rounded and most sensors are recessed, access cannot be achieved through the use of flat cleaning cards. The solution: design a card that is not flat.

Waffletechnology® cleaning cards incorporate flexible, raised platforms on their top and bottom surfaces. These cleaning platforms are essentially spring loaded, significantly increasing the pressure applied to the internal components as the card passes through the mechanism. The platforms actually spring up into surface cavities to clean recessed sensors. Additionally, the leading and trailing surfaces of rounded optical lenses are effectively cleaned. Flat cards do not touch recessed sensors and, at best, only come into contact with the convex tip of a rounded optical lens. As the Waffletechnology card is accepted into the mechanism and dispensed by the mechanism, it cleans all surfaces.